Customer Loyalty – More than just reward points?

As online shoppers become increasingly discerning, retailers are facing tougher competition for orders. As a result, looking after existing customers is fast becoming top priority...

Shopping on YouTube?

YouTube is the latest giant to advance its monetisation process and allow you to shop directly from its videos.

The Importance of Customer Service in Ecommerce

With so much focus on new customers, revenue, and the multitude of active digital marketing channels that retailers must manage, customer service is often an overlooked area of ecommerce...